专利名称:System and method for managing resources发明人:James Hickey,Tony McCormack,Paul
D'Arcy,Neil O'Connor
申请号:US14552596申请日:20141125公开号:US09871923B2公开日:20180116
专利附图:
摘要:A computing system for managing a plurality of resources for one or morecommunication sessions in an enterprise is disclosed. The computing system includes amonitoring module for monitoring one or more parameters of at least one
communication session. The system further includes a database for storing one or moremonitored parameters. The system further includes a calculation module for calculatinga multiplicity value for each of the plurality of resources based on the stored parameters.The system further includes an allocation module for allocating the at least onecommunication session to at least one resource of the plurality of resources based onthe calculated multiplicity value.
申请人:Avaya Inc.
地址:Santa Clara CA US
国籍:US
代理机构:Stevens & Showalter, LLP
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