(总分：15.00，做题时间：120分钟)
一、关于研究主题(总题数：1，分数：2.00)
Listen to the conversation and circle the appropriate letter.
Listen to the conversation and circle the appropriate letter. （分数：2.00） (1).The survey is on the topic of __________ .（分数：1.00） A.music’s effect on customers √ B.psychological inclination of consumers C.functions of music
解析：teacher： Have you finished last month's assignment yet? michael： Yes, l've got through the survey on the topic of “music’s effect on customers” along with Carrie. teacher： Great! Did you come across any difficulties during your writing processes? carrie： Of course. For example, in order to understand psychological tendency of consumers and functions of music better, we virtually consulted all relevant books and documents in the library. teacher： It must be very worthy. So tell me some more. How did you do your research? carrie： Well, we spent more than a week in inviting approximately eighty people eating in four restaurants of the city to complete our questionnaires. michael： Then we analyzed all the data and information we had collected and finally accomplished a three-thousand-word thesis.
(2).The two students asked __________ people to take part in their survey.（分数：1.00） A.nearly 18 B.more than 100 C.about 80 √ 解析：
二、餐馆如何播放背景音乐(总题数：1，分数：2.00)
Listen to the statement and circle the appropriate letter.（分数：2.00） (1).In the Aria restaurant, the music is played __________ . （分数：1.00） A.in different areas B.at uniform level √ C.at certain time
解析：Every restaurant has its own practice to play music. The Townlyne Grill has Frank and Judy in the background in the main more formal dining area, while there is no music in the bar dining area. As for Aria restaurant, musicians always play music at uniform level. The large sleek stereo system pumps lively background music with a thumping beat in keeping with the younger serving staff. In the Atlanta restaurant, at about 7:30 p.m. on Thursdays, that's to say, after the main dinner hour, the jazz will begin at the large upstairs dining area, and on Fridays, quieter dining room downstairs will have a more muted piano.
(2).There are __________ restaurants mentioned in the statement.（分数：1.00） A.3 √ B.4 C.5 解析：
三、关于问卷调查(总题数：1，分数：2.00)
Listen to the conversation and circle the appropriate letter.（分数：2.00） (1).The questionnaires are from __________ .（分数：1.00） A.a theoretical model B.Mehrabian and Russel
C.a previous study √
解析：teacher： I'd like to know something about your recent questionnaires on the influence of the background music in the behaviour of restaurant patrons. Can you introduce it for me? student： Certainly. The questionnaires are from a previous study based upon the theoretical model first presented by Mehrabian and Russel. teacher： I see. Let me have a look at the questionnaires. Eh, the first question here seems a little bit strange. Are you using it to attract people's attention or to collect some special information? student： Out of consideration for the data’s factuality and accuracy，I set the first question to disguise the purpose of the survey. teacher： That’s great. This approach will help a lot.
(2).The first question of the questionnaire aims to __________ .（分数：1.00） A.attract respondents attention B.collect some special data
C.disguise the purpose of the survey to a factual data √ 解析：
四、选择餐厅的考虑因素(总题数：1，分数：3.00)
Listen to the conversation and complete the following sentences with NO MORE THAN TWO WORDS.（分数：3.00）
(1).Bertie would like to 1 restaurants in the same area before selection.（分数：1.00） 填空项1:__________________ （正确答案：compare）
解析：ben： Hello, Bertie. bertie： Hi. I want to find a place to have supper. There are many restaurants in this area. It is difficult to decide which one to go. ben： Relax, just choose a restaurant. It isn't that hard. bertie： Well, before I choose a restaurant, I always take its nearby restaurants into consideration, and compare them in some way and then choose the superior one. ben： So complicated! It's simpler for me to pick a restaurant as long as the restaurant is large enough to accommodate many customers, I will go there without hesitation, because I don't need to wait for a table. bertie： Oh, look! I think this one is pretty good. Would you like to go with me? ben： It seems that the seat capacity there is great. bertie： OK, let's go. (2).Ben always chooses a large restaurant because he does not have to 1 .（分数：1.00） 填空项1:__________________ （正确答案：wait） 解析：
(3).Ben thinks 1 in the restaurant they finally choose seems to be great.（分数：1.00） 填空项1:__________________ （正确答案：seat capacity） 解析：
五、消费者对于不同音乐的态度(总题数：1，分数：3.00)
Listen to the statement and match background music types in the restaurant with the corresponding people’s different attitudes. Classical music—C Pop—P Jazz—J No music—N（分数：3.00） (1).People will spend more money in the restaurant . 1 （分数：1.00） 填空项1:__________________ （正确答案：J）
解析：Background music is an important element to the dining experience among all kinds of establishments, regardless of their cuisine specialty and general atmosphere. Different types of background music have different influences on the attitudes of the customers in the restaurant. In a restaurant playing classical music, people tend to leave the restaurant soon after they finish their eating, whereas in a restaurant playing jazz, a clientele often stays for a longer time and consumes more. But people don't think the place is comfortable and the service is worth the price in a restaurant without music.
(2).People don't think services provided in the restaurant worth the price. 1（分数：1.00） 填空项1:__________________ （正确答案：N） 解析：
(3).People leave the restaurant right after the eating. 1（分数：1.00）
填空项1:__________________ （正确答案：C） 解析：
六、餐厅背景音乐对消费者的影响(总题数：1，分数：3.00)
Listen to the statement and complete the following sentences with NO MORE THAN THREE WORDS.（分数：3.00）
(1).A 1 restaurant stimulates people to eat more quickly. （分数：1.00） 填空项1:__________________ （正确答案：noisy）
解析：All sounds affect us. A report about sounds in restaurants shows something to us. If a restaurant is buzzing with noise, it can be stimulating and make people eat more quickly. If the noises are soothing and muted, an atmosphere of intimacy is created. Patrons choose different restaurants for different needs as well. Just the right background music puts diners into an elevated mood and then influences customers' psychology. For example, when a restaurant plays pop music, customers will go to the restaurant again next time. (2).An 1 is formed in a quiet environment without noise. （分数：1.00） 填空项1:__________________ （正确答案：atmosphere of intimacy） 解析：
(3).Customers would like to go to the restaurant again for the 1 in it.（分数：1.00） 填空项1:__________________ （正确答案：pop music） 解析：
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